Dear [INSERT NAME HERE] your email is very important to us

Posted by William Gallagher

Let me say this. I don’t agree with the article I’m about to point you to. The quick summary of it is that it says you should cope with your emails by emailing people back with stock responses that effectively say you’ll get to them later.

I think this is bad for several reasons:

I abhor stock responses – I’m a writer, I don’t do stock responses
It means you are staying on email just to send these
When you email these people back immediately, they are likely to respond right away
It just adds to the number of bleedin’ emails flying around. And I like emails

Instead, I would offer that the solution to not being overwhelmed by email, to not losing your working day to writing replies, is to not check email every minute. Do it once an hour at most. Then when you get an email, if you can handle it right away, handle it right away. No postponement, just get on with it. If you can’t and you must respond, then, okay, send them a reply saying that you’re on the case. But don’t make it a stock, canned, cookie-cutter response.

The always excellent 99U site takes the opposite view and says stock, can, cookie is the way to go. See what you think – and if you agree with 99U, you’ll find such recommended stock cans in the article.

Take a breath. Or a holiday. Or something in between

Posted by William Gallagher

A couple of weeks ago I got an email that so annoyed me, I wanted to reply instantaneously. But instead I calmly made lunch, watched an episode of How I Met Your Mother – and then exploded.

It was going so well until the end there, wasn't it? I sounded so calm and professional. Once in a very long while, though, it is fun to make the ground shake – and that's not what I want to talk to you about. It's that 45 minute break I took before replying, that's what's key, that's what you and I need to talk through.

Number one thing: just because someone has emailed you, that doesn't mean you have to reply at all, let alone that you have to reply right away.

I'm a scriptwriter and the analogy I leap to is when you read a script that has a character asking a question. In a bad, tedious script, the next character will always answer it. In good scripts, they won't. For at least three reasons, the greatest being that it is extremely boring. Then there is also the fact that we don't tend to talk like that in real life. And there's also that often the answer is a chore to get by because you've done all the work with the question.

Follow. Here's a bad line of dialogue:

DAD: Do you really think I'm going to keep being a taxi for you? That I'm going to pick you up at 6pm, drive you to this “Sally's” place and wait outside until 1am?

You know that the next line belongs to his son. You know that this happens a lot, you know that his son uses the Dad Taxi all the time. You know the father doesn't like Sally. And you even know what time the next scene is going to start and end. It's not that bad a line, since it gives you all of that attitude along with all of those facts, but it is a question that does not need an answer. In real life, the kid would sulk. In scripts, bad writers automatically write him an answer and that answer will be rubbish. It will be an answer because of course he must reply with one. It won't have any value, it will just be a delay before the next thing happens.

Just let me stay on scriptwriting dialogue for a moment. This is an aside, I know, but even in an example, I want to be clear that there is a difference between an answer and a response.

This is how that exchange would go in a bad script:

DAD: Do you really think I'm going to keep being a taxi for you? That I'm going to pick you up at 6pm, drive you to this “Sally's” place and wait outside until 1am?
SON: But you promised you would! I've told Sally I'm coming and everything.

And this is it in a better one:

DAD: Do you really think I'm going to keep being a taxi for you? That I'm going to pick you up at 6pm, drive you to this “Sally's” place and wait outside until 1am?
SON: I can go over to mom's, she'll drive me.

It's a response and it also tells us that the mother and father are divorced.

Anyway.

Back to the point about replying and responding instantaneously. We do think we have to, we feel bad if we don't. It's as if it's a phone call to us, we feel the pressure to reply, the pressure that the other person is waiting. And they are.

But still: train yourself to not automatically reply to emails.

I'm not saying be rude, I'm saying avoid kneejerk reactions by avoiding replying. Maybe just for a short while, maybe forever.

A few days ago, a friend asked advice on a technical thing and I didn't know the answer. I was replying instantly to say this when the phone rang and I had to go off doing something. I felt bad leaving her hanging, leaving her thinking that I might be able to help. About an hour later, I got to reply to her – and in the hour I'd thought of something. Completely unintentionally, completely without planning or even conscious thought, something had whirred away in my noggin and popped out when I was ready to reply. It didn't solve her problem, it didn't save the day, but it was useful and I got it because I took time before replying.

That was an hour. The lunch and HIMYM was about 45 minutes.

Jo Warwick writes on the Dumb Little Man website that maybe you should take a break that is proportional to the issue. Have a coffee, take a walk – or even take a holiday. Seriously.

Take some timeout and let the dust settle, before you do something drastic, that you just might regret…
The expense of replacing some things in life and starting again can be too costly, heart-breaking or sometimes impossible and you could end up losing the one thing that it’s totally irreplaceable….
So walk away, take some space and give yourself however long you need to breathe, calm down, relax and gain a little perspective on the situation.

How Not To Make A Drastic Mistake You Will Regret – Dumb Little Man

It's not like you can just take a hike whenever you feel like it, she's not arguing that. But she is arguing persuasively that time out saves lives. Read her whole piece on the Dumb Little Man site that, actually, I'd never heard of before ten minutes ago. I'm off to have a look around it.

Tiny changes, big results

Posted by William Gallagher

Yesterday, checking email on my iPhone meant scrolling down a list of mailboxes. Today, it doesn’t. One glance and I see if anything has come in.

If you only have one email address then I think I may envy you, but sanity requires me to have two. There’s the one I’ll cheerily post anywhere and everywhere, a business one that’s wg@williamgallagher.com. Then there’s what I’m afraid I think of as my real email address. I’m not hiding it from you, specifically you. If you email me at wg@williamgallagher.com, you’ll get the reply from my real address. The real address is for proper people, you are most certainly a proper person.

The business one helps keep spam away from me, it also keeps business emails away from my main account so that I can deal with them together. Unfortunately, it used to also keep me away from the business emails. I would forget to read them because this is what it all looked like on my iPhone:

You can’t even see that other mailbox. It’s one more slot down below Follow up: I had to scroll down to read it, so I didn’t. After missing two important emails – very important – I began training myself to make that scroll. Open up mail, swipe back from the Inbox to that list above, scroll down, see if there was anything unread in the other mailbox.

I got really good at doing this and I haven’t missed anything since. But it’s bleedin’ tedious. I know, there are worse problems. But last night I decided to have one more go at doing something about it. I’ve hit that Edit button (top right) before, this time I hit it again. And I got this:

Defeat. Those three bars beside the top mailboxes, they’re grab handles so I can shove those ones up or down as much as I like. Within that band. There is an Add Mailbox button but, come on, I already have two mailboxes, I don’t want more and anyway, how does that solve my problem?

It solves my problem completely.

“Add Mailbox” there does not mean create and add a new email account, it solely means add one of your existing mailboxes to this list of them that goes at the top. I tapped Add Mailbox, it listed all I had, I tapped twice more and have ended up with this:

All done. No opening, no scrolling, no swiping: I just pick up my iPhone, glance, and I can immediately see if there is any email at all for either of my accounts. It’s the tiniest of things but it makes such a difference that all day today I have been picking up my phone and thinking “Is that it? I don’t have to do anything more?”

If you’re wondering why my other mailbox is called “wg site bucket” instead of “wg@williamgallagher.com”, it’s because that mailbox traps all emails that go to anywhere at all @williamgallagher.com, my site address. See Why and how to lie about your email address.

To Not Do list

Posted by William Gallagher

We've had To Do lists. A lot. We've come up with Done Lists which are very satisfying: you write down what you did as you finish it and then looking back later is immensely cheering. That's pretty much the entire purpose of my month reviews (see That Was March 2014…). But maybe we could take a further step and write ourselves a To Not Do List.

It feels risky. Like it could end up as a kind of new year's resolution fad: I will not drink so much tea, I will not keep putting off the gym.

But it could also be a good guide. I keep reading headlines lately about the first app that people use in their mornings and I've been stopping at the headline because I don't want to find out the detail. Chiefly because I want to avoid thinking about mine.

Since you're here, I'll face up to it. My first app is email. If you don't count Awesome Clock, which I use to give me an old-fashioned analogue clock face on my iPhone all night. If you don't count my iPhone's own alarm. Then it's email. As I lurch to the loo and on to the kitchen and into my office, I am checking both my main or personal email account and my public one, the wg@williamgallagher.com address that is your best route to talk to me about The Blank Screen.

I want to stop doing this. Funnily enough, I've been training myself to make sure I check my calendar every morning and that's going fine. (See I nearly missed an event today, though I suggest you bring a packed lunch with you because that is a long, long post.) So I want to keep that new habit going, I do want to reinforce my early OmniFocus use every day.

But I have to drop the email one.

Because too often now I've woken up at 5am to start writing and been derailed by a bad email. Usually a rejection. And at that time of the morning, most rejections matter. Later on, they wouldn't, but right there and then I am somehow more open to the slap.

I'm fine with being slapped. But it also saps. There are few things worse than getting up at 5am to write but one of them is getting up at 5am and not writing. I've seen this after big projects finish when the pressure is off and I have nothing that truly has to be done then. That's a horrible time. But yet worse is this paralysing that you can get from certain rejections, when they're strong enough, when they're important enough.

All this is on my mind now because I had a rejection that would've cut whenever I read it, but it did especially stop me one 5am start.

Or it should've done. It certainly did for a time. I certainly struggled to begin working. And I didn't do the thing I was intending to do that morning. Instead, though, I worked on fiction. You know how great it is when you are reading a book and you're completely into it. Writing fiction, at times, can be similar. For whatever reason, I hit that moment that day and by the end of 2,000 words on that project, I felt better.

And I had a solution to the rejection.

Without thinking about it, without brooding on it, my noggin' had found a way around the problem.

Now, that's good. And having been able to take my mind away for 90 minutes or whatever it was, that was also good. But the solution requires other people and it requires much planning, all stuff that I couldn't do anything about at 7am that morning.

So if I'd just put off reading the emails until, what, 9am, I'd have had four hours solid work done, I'd be far less prone to the rejection paralysis and when my head came up with a solution, I'd have been able to do something about it right there and then.

Top of my To Not Do List, then, is this: I will not check emails first thing in the morning.

Do we have a deal?

Get the Blank Screen newsletter free

Posted by William Gallagher

From this coming Friday, April 18, The Blank Screen will also be available as a weekly email newsletter. Each Friday it will bring you the best posts from the last seven days of productivity news, features and reviews.

Plus it will also include Self Distract: not only an antidote to being productive but a money-where-my-mouth is demonstration of my writing. The Blank Screen is about getting you more time to write and I use this stuff every day so it's time I showed you. Self Distract is also about writing but the strapline for it is:

What we write and what we write with, when we get around to writing

You'll see what I mean. But I'm hoping you'll also see a lot of use for the email newsletter. During a typical week here on The Blank Screen, I publish very many pieces that are technical or particularly topical like news of 24-hour sales on particular apps. They're popular and they're useful, but sometimes they mean the longer, more distinctively Blank Screen productivity features get a bit lost.

The Blank Screen email newsletter will pull out the very best of those from the week plus a round up of the best technology pieces too.

The newsletter will be posted here on The Blank Screen site but you can get it early and you can get it delivered right to your email inbox by just signing up here. Click or tap on this link to send me an email saying you want to subscribe and you're in. You can also use that email to tell me anything you want to, but just hitting Send will do the job too.

I hope you sign up for a look and that you enjoy it.

Lifehacker: Delete your way to productivity

Posted by William Gallagher

Often, we don’t notice something until we need it and then it appears everywhere. I’ve spent this weekend deep-cleaning my working life – see I nearly missed an event today – and once I’d deleted a huge amount of projects I’ll never get to, I found this:

Getting things done often has more to do with removing barriers than actually accomplishing a task on your list. Whether you have too much email, too many creative blocks, or a myriad of distractions, it’s time to metaphorically (and sometimes literally) press the delete key and make your work surmountable.

Delete Your Way to Productivity – Lifehacker

It’s possible I also missed this because my mind tuned it out over that wincing misuse of the word myriad. (You can’t believe how many times people get thait word wrong. I must’ve read myriad articles where it was cock-eyed.)

But otherwise, that article is a good read. It makes a fine start with discussing how one can and perhaps should delete emails. Then it extends that into deleting distractions and finally deleting whatever blocks your productivity and your creativity.

I nearly missed an event today

Posted by William Gallagher

And I have fallen behind on a project I am very keen to do.

I am compelled to make an excuse about the event, at least. It’s one that was rearranged to this afternoon, okay? And I caught it when I checked my calendar at 5am this morning. So when I say I nearly missed it, it’s not like I spilt my tea and had to run for the car. But somehow even though I want to go to this, and I will go to it, for some reason it wasn’t on my mental map of the week.

This is happening to me more often now and part of it is how I think my business is in a bit of a transition. Previously I was almost completely task-focused: I had this enormous list of things to do. It wasn’t event-based: I didn’t have a lot of meetings, for instance. Now I tend to run more talks and workshops – I did ten sessions in March – so my calendar is more important than it was.

I vehemently refuse to join up my tasks and my calendar: To Dos do not belong on certain dates. Or at least, they rarely really do. If something has to be delivered on Tuesday, you could put that on the calendar, fine. But do you then put a date on there that you’ll start the job too? Odds are, you won’t start it then. Instant failure. Instant unnecessary failure. Put the flexible start date in your To Do list, if you must, put the deadline in there too and then everything to do with that task is in one place.

I have zero question about this, absolute zero doubt. If you’re looking at me now thinking you’re not so sure, the strongest chance is that I have failed to convey to you why I think this. That’s how sure I am that I’m right. This is a rare feeling: let me have it. (Unless you really do think I’m wrong and you can tell me. I would prefer to know.)

But right or wrong, it is how I am working and today that isn’t working. So I’m taking steps.

And this has become a kind of live blog as I try to get a handle on it all. The aim is to get back on top of everything and to be creating new work, producing material, instead of losing most of my time to managing it all. And I know that the way this will work for me is in software. That’s just easily obvious because of prior experience. So taking a step back from that overall aim, I think that I can have two contributory aims:

1) Restore my previous excellent grip on all my tasks
2) Find a way to cope with my newfound extra need for handling events

The shorthand for number 1 there is OmniFocus. Much as I love that software, much as it as truly transformed my working life, my copy of it is a mess at the moment.

I think the shorthand for number 2 would be Calendar plus a regime of checking it. I do currently have a task in OmniFocus called “Check calendar for today and week ahead”. That repeats every week on Mondays, Wednesdays and Fridays. I’m not sure why that isn’t working, then. I don’t want to make it a daily task but we’ll see what happens. Okay, it’s 07:47 and I’ve decided to temporarily make checking my calendar a daily task for Monday to Friday.

And I’ve just downloaded the new Fantastical 2 for iPad. I’ve been reading about this since its launch yesterday and I’ve been reading about its iPhone version since, oh, just about the day I bought Fantastical 1 for iPhone and had it superseded. I agree with the consensus that Fantastical is a good, strong app but for me it wouldn’t stay, I didn’t keep using it on my iPhone because I just found the standard Apple calendar better. Not in features, not in ease of use, but both of those are fine and the Apple one has the killer feature that it can include the current date in its icon. I struggle to believe how often I have to check today’s date but with that right there, job done. With Fantastical, I had to go into the app. Job not done.

But Fantastical 2 can show the current date as a red badge notification on its icon. I’m hoping that will be enough for me because I like what I see about the rest of Fantastical. I like how it feels holding your month and week in your hand, seeing the shape of it all. I’ll play with this and try to get it into my habitual working pattern. If it doesn’t work, I’m out £6.99. If it does, I’m out a lot more because I can see me buying the iPhone update and the Mac version too.

For now, though, at 07:52, let’s say that my second aim is at least addressed if not necessarily solved.

So it’s time for aim 1: OmniFocus.

This is going to take some time. It’s going to be a huge change for me. I’ve let OmniFocus sprawl a bit too much, I’ve let it become a repository for everything in my life. Things I want to read, for instance. I save those to Pocket but I often send them straight into OmniFocus: maybe they relate to a project, maybe I just want to remember them and OmniFocus’s mail drop service is too handy. Whatever the reason, I need to use Pocket and Evernote more, and to keep this stuff out of OmniFocus. That’ll take some re-training. But I’ll create an Evernote notebook for it all and get into the habit of using the Evernote equivalent of mail drop.

But things have also changed in my business and life. I am very pleased to say that I am still on Room 204, a Writing West Midlands development programme, but I’ve finished the formal, official year there. So about a year ago, I created OmniFocus projects to do with Room 204 and the eight separate things I was doing with them. I’m still doing them, I’m still doing them with Writing West Midlands, but the Room 204 projects need to go.

I’ve also got very lazy. If a great benefit of OmniFocus is that you know what you need to do now, that works because it hides from you everything you don’t need to do now. Only, for that to work day to day, you have to often review absolutely everything: go through all your tasks and see what’s done, what isn’t but can be, what will never be done and should be deleted. The idea is that you work through every task and you spend time on every task. This is more than an idea, it’s a principle and I have found that it works brilliantly for me.

Except lately.

Lately, I’ll do the review process and see – wait, let me try it right now – okay, I only have 12 projects review. Last time it was 67. (You set this project by project. You have to review everything but one project is my shopping list: I’ve set that to be reviewed once a year. Other stuff has to be reviewed every day.)

Especially when I’ve got 67 projects ahead of me, I’ll look at the list and I won’t patiently dwell on each separate task. Rather than do them right there and then or consciously test the task – why isn’t it done? what do I need to do it? – I just think yeah, yeah, haven’t got to that yet. And then I move on.

I can’t let that continue because I’m missing things and I’m not getting stuff done as much as usual.

So. It’s 08:03 and I am going to pull out the list of projects. I’m going to do a MindNode mind map of everything I actually have to do and compare that with what I’ve got. It’s slate-clean time.

Later…

Four days later. That is a hell of a slate-cleaning. I would like to point out that I did have that meeting to go and then there was something else on Friday, plus I worked the weekend… and all the way through, I was thinking of this. Right now, Monday at 12:12, I’m happier and I think I have proof that I am.

Let me tell you the proof first: I have no overdue tasks in OmniFocus.

And only 16 more things to do today.

It’s funny but having overdue tasks was proving to be a huge weight. It’s not really funny because it isn’t funny but it also isn’t funny because that’s how things used to be. That’s how they were before I moved to OmniFocus. Maybe it was worth letting things slide because I am reminded with extreme gusto that I do not ever want to feel this weight again. It’s paralysing: you feel you can’t clear that backlog, that there’s no point doing anything more.

So you now you’ve got to know how I did it. And it turns out I was right: it was a two-step thing.

The first was the Calendar and it was Fantastical 2 for iPad. I found that I still had Fantastical 1 for iPhone and I’ve been using that too – I’m honestly not sure what the difference is beyond some obvious aesthetic ones – and the combination has been useful. I’ve had to train myself to turn to my iPad whenever something comes up that needs me to look at my Calendar: even if I’m at my Mac, I turn now to the iPad for this. It’s not a habit yet but it’s becoming so and each time Fantastical does something clever, I am that much more sold on it. The most specific clever thing it does is accept natural language statements: typing “Lunch tomorrow with Steph at Birmingham” pops all the details into my calendar in the right spot. It reckons lunch is 1pm and actually I needed to change that but it was easy enough. But it new Birmingham, actually it knew the more detailed place name I put, and it knew what day tomorrow was. It’s very satisfying entering an event like this because it parses what you type as you type it: you see the place name flying off to that section of the appointment, you see the time going there too and you can see the calendar zipping along to the right day.

Also, it turns out that having today’s date as a red badge notification means that my muscle memory automatically makes me open the calendar. See the badge, intellectually know that it’s the date, but still open it as if there is something I need to be notified about. It’s made me open the Calendar about thirty times since last Thursday and as irritating as I suppose that is, it’s helping me to reinforce this new habit of using both Calendars and OmniFocus.

The second thing began with the way that a friend pointed out how casually I had planned her working year for her in a chat one day and she was back now with a pen to do mine.

Terrifying.

And we didn’t finish. But we’re still in play and I’ve been taking her advice to heart. That coupled with the most massively tedious reorganisation of OmniFocus has all proved part of it.

I’ve been using the new OmniFocus 2 for Mac beta because it’s the quickest version and also, I now think, the most pleasant to use. But this reorganisation meant replacing every old project with an entirely new system, then seeing what fitted the new plan and what did not. I have very ruthlessly and with only a little blood deleted gigantic chunks of tasks because I haven’t done them and, William, I ain’t going to. So they’re gone. Kiss ’em goodbye.

I did a MindNode map as I told you and this is how that looks. You know I can’t let you see the details, there’s plenty of confidential stuff in there but this is the shape of what I was dealing with.

Look at that mass of colour in the bottom left corner. The centre word there is ‘Kill’ – these are all the entire projects I deleted as part of this reorganisation. The smaller blog of colour is a set of seven other projects that I have taken out of OmniFocus and put into Evernote: they’re all research jobs, all reading ones where I was amassing things to read but no actual tasks yet.

Then the rest is everything I am in fact going to do. The central word, the white blob around which all the rest of the colours flow, is “OmniFocus”. And that’s apt: this app is that central to everything I do.

I still need to work out a system for tying those Evernote documents in to the tasks as they come up. It’s easy enough technically, you copy one thing from Evernote and paste it into OmniFocus – or vice versa – and are thereafter just a clicked-link away from either. But it’s the mental system that’s hard, the decisions I need to make about putting stuff in OmniFocus or in Evernote.

Similarly, if I get an email from you with a task in, you can bet I forward it on to OmniFocus but when do I then archive that email, when do I put it into my Follow-up inbox to make sure I see it? For that matter, when do I only put it into Follow-up, when do I not bother making it an OmniFocus task?

I’ve still got to work all that out but it will come and right now, I’m exhausted yet much happier. I mean, much. If you’ve read this far, you’re a mensch and I want you to take away this single point: getting on top of everything you have to do – just getting on top of it, not necessary even doing it all – makes you feel infinitely better.

Email hacks – create a temporary group in OS X Mail with TextExpander

Posted by William Gallagher

File this under I Needed To Know But Couldn’t Find It On the Internet. So here I am putting it on the internet.

My problem was that I now have to regularly email the same group of about 25 people, a good dozen or more are not in my address book. OS X Mail remembers who you’ve emailed before, whether or not they’re in your address book and that is remarkably confusing. I’ve just been slogging through this and discovered the strangest people are not in my address book: people I email often, people I like enormously, they ain’t in there.

They are now.

Side tip: in Mail, choose the Window menu and the entry for Previous Recipients. You get a long list. A long list. But if somebody is in your book, you get a little contact-card-like icon next to their name. And if they aren’t, you don’t. Click on the first one who isn’t there then option-click on each other one you want. Thump the Add to Contacts button and you’re done.

But with my group, I don’t actually know that many of them. Certainly not enough that I could glance down that list and know who was in the group, who isn’t. So I thought I was faced with adding each one separately and then collecting them into a group.

I was. Except I had a Damascus moment: I’ve got TextExpander.

So this is what I did – and I apologise for how geeky it sounds, I promise that it took seconds.

1) Found the last email to the group

2) Hit Reply to All

3) Selected all the names in the To: field and dragged the lot into the body of the message. They turned from the familiar blue-button names into names plus email addresses. They looked like this: “William Gallagher <wg@williamgallagher.com>” except with twenty-five more of them, all in one massive lump with commas between them.

4) Copy and paste into Word.

5) Search and replace “>, ” (the closing bracket, comma and space that is at the end of every address) and replace with “^p” (Word’s code for a paragraph)

6) Set a tab halfway across the page.

7) Search and replace ” <” (the space and opening bracket that is at the start of every address) and replace with “^t” (Word’s code for a tab)

8) That got me what looks like two columns: the first with people’s real names, i.e. “William Gallagher” and the second with their addresses, “wg@williamgallagher.com”

9) Option drag to select the column of names and the white space over to the start of the addresses.

10) Delete.

11) I was left with one column of addresses.

12) Search for “^p” and replace with “, ” (comma, space)

13) That got me back to one massive block of text that was every email address separated by a comma. Select and copy the lot

14) Open TextExpander and create a new snippet, a piece of text I want to use often. Paste my massive block of addresses and commas in to that and set a short key combination for the lot

So now whenever I’m writing an email message, I can type “;swf” (with the semicolon but without the quote marks) and the To: field is filled out with all of these nice people.

Now, truly, if you read out the above at the standard speaking speed of three words per second, it would take you a minute and forty seconds. I’ve just worked through the instructions again to check and the whole shebang took me… oh… a minute and 35 seconds. Okay. That was rubbish.

But next time I want to email this group, it will take me a seventh of a second. No searching for the last one, no adding some from the address book, some not, just “;swf” and wallop.

There is the downside that the people who weren’t in my address book still aren’t in my address book. As I talk with any of them individually, I’ll have to remember to add them. And I could have continued to just find the last email and Reply to All. I definitely could’ve done that and I have done for a month or more now. But each time I do it, I have to check the list because some people have asked to be taken off the group. Now I can forget that and just email everyone in one go. If anyone new asks to come off the list, it’s a moment’s work to edit the TextExpander snippet.

No, face it, William, this was a five-pound hammer for a one-cent problem. But it’s done now, get off my back.

WHAT YOU NEED

Definitely TextExpander. But then you need that for everything. Promise. Read more about TextExpander on its official site.

Microsoft Word. Any word processor would probably do this but I turned to Word – even though I don’t use it so much any more – because I knew the codes for paragraphs and tabs. See more about Microsoft Word on its site. I used the Mac version which takes a little more digging to find on Microsoft’s site. Can’t imagine why.

Pattern weeks part 6 – not so much

Posted by William Gallagher

Previously… in an attempt to get more done in huge week, I've scheduled some important slots. I'll do certain things for certain projects at certain times so that they are done and I know they are done and they are always progressing instead of ever coming to a pause. I call this schedule the pattern for the week and it's named after the term 'pattern budget'. That's the money you've got to spend on each one of many things, like episodes in a TV series. In practice, you shovel that cash around so your first episode can be really big. You just save the money later and it works out. Similarly, my pattern weeks get disrupted by other events: if I'm booked somewhere for a day, the people who booked me get me for the day. I don't go off taking meetings or phoning other people.

Sudden memory: Hays Galleria, London, by the Thames. I'm working on a magazine and every lunch time would go out to a nearby phone box with a pile of pound coins to make as many calls as I could. That would've been early 1990s and I wonder now if that's the last time I used a public phone box. The magazine was a technology one, long gone now, and I was one of the people reviewing the earliest of mobile phones. A brick with a handset. I can picture me standing by the Thames late one gorgeous evening, phoning people because I could.

Anyway.

I've been working away from my office a lot lately and that's disrupted the pattern twice over: I obviously lose the time I'm somewhere else but it also means getting ahead with some things before it, catching up with other things afterwards.

So the pattern has failed a bit since Part 5 when I said it was working. It still is, I think, and my only real grumble is that the chart I made of the pattern is so amateur that it hurts me. And it hurts me often. I replaced my beautiful iMac wallpaper with this horrible thing and it is also on my MacBook. Hate it. But for now and especially while I'm finding it hard to keep up because of disruptions, I'm going to keep it there.

More urgently for me, I think, is sorting out email. I have a follow-up mailbox that I bung in things I need to respond to and sometimes I also forward the mail right into OmniFocus, my To Do manager. Yet still, especially when weeks break apart, I let things go through cracks.

This week I'm using Polyfilla.