Twelve million people can’t be happy

But hopefully a lot of them are. Microsoft's Office apps for iPad have been downloaded more than 12 million times in the week since launching. That doesn't really mean 12 million people: I downloaded Word and Excel so that's two right there.

Actually, I downloaded Word and Excel, then deleted them – and tonight I just downloaded Word again. None of these are any use unless you pay an annual subscription which is doubtlessly worth it for many but isn't for me. However, you can use the apps to read Microsoft documents. I didn't have any at all the night I downloaded the apps the first time.

But tonight I got one. I'm reading a draft of a book and it happens to have been written in Word. Normally I'd just read it in Mail – that will show you the text perfectly well – or maybe I'd pop it into Pages – which opens Word documents just fine. This time I got Word back, opened it up and it's really good.

The book and Microsoft Word for iPad.

The text is beautifully crisp and well designed, it is a true pleasure reading this document in Word for iPad.

Still not going to subscribe, but now I think I will keep it around. I wonder if we'll ever know how many of the 12 million downloads will stay and how many of those will turn to subscription ones. But you've got to hand it to Microsoft: this is a nice piece of work.

You cannot be Siri-ous

It takes a mensch to say that a rival has done something good. There are few mensches in the world. If you want a productivity slant on this, be a mensch: say when your rival has done something better than you. It’s quicker and you will bamboozle people. It is always more fun bamboozling other people than it is for them to think you’re an idiot.

Because we get it. We know that Apple will never say anything in praise of Samsung. Microsoft will never say anything in praise of Apple. The UK’s Conservatives won’t praise the Labour party; America’s Republicans will never praise Democrats. Which means that on the one hand, we all get it, we all understand this and on the other, there are some amazingly clever people in every one of those organisations who must get it too. Yet still we get smart people in smart companies saying things so stupid that it is like a floodlight on their dangerously petulant world-view.

This comes up today because Microsoft is releasing Cortana. I’m not a gamer so I kept reading that as Cortina, a type of car, but it’s a character name from a game and that’s a good move, I think. But if you want to know what this Cortana actually does, just call it Siri. Cortana is a knock-off of Apple’s voice-control system Siri.

Fine.

Windows Phones should have something like this. Android phones do. And it certainly happens the other way around, it certainly happens that all firms copy all firms: if something works, it goes everywhere.

But.

When Siri was announced in 2011, Microsoft was not a mensch.

Microsoft’s Craig Mundie told Forbes magazine:

“It’s good marketing, but at least as the technological capability, you could argue that Microsoft has had a similar capability in Windows Phones for more than a year, since Windows Phone 7 was introduced.”

Quoted and mocked in Electronista.com, 23 November 2011

Agony. That ‘similar capability’ was an $800m purchase called TellMe which let Windows Phone users – just about – dictate a text message. Mundie looked like a schoolboy arguing his dad is better than your dad and unfortunately Mundie was Microsoft’s chief research officer. (He’s now Senior Advisor to Satya Nadella, Microsoft CEO.)

So here’s your chief research officer either genuinely completely failing to understand a new piece of technology or believing that we won’t understand it and he can get away with saying this. Take your pick: neither is good.

Jean-Louis Gassée – ex-Apple, ex-Be and now oftentimes technology pundit on Twitter, summed it up:

Microsoft Research Chief: We had (something like) Siri before Apple. If true: We’re imbeciles If false: We’re imbeciles.
@gassee on twitter, 9:43pm 23 November 2011

Today, Microsoft is no longer pretending Windows Phone got there first, it’s no longer pretending that its TellMe feature works, it is launching Cortana. And Cortana is naturally better than Siri or Google Now. Microsoft’s dad is now bigger than your dad, so there.

Three years on from the launch of Siri, Microsoft’s new Cortana really ought to be good or there’s no point launching it. First reports are that it has fine new features, that it works. But the launch could’ve gone better. BBC News:

…But other parts of the presentation went less smoothly. The app repeatedly failed to convert the weather forecast from Celsius to Kelvin, and also misunderstood a request to make a phone call.

BBC News Online 2 April 2014

If a rival beats you to something, they have beaten you to it. You can’t change that. It would be nice and I argue that it would be disarmingly smart to acknowledge and even praise it. But you don’t have to.

You just have to choose to not look like an arse over it.

How to pick the right To Do app for you

Let me do the joke first: if you have a Mac, iPhone or iPad, buy OmniFocus. That’s it, we’re done, thank you for coming, I’m here through Friday, two-drink minimum, see your waitress for details, try the veal.

OmniFocus is so good that I’ve been asked whether the makers pay me to say that. And I really would offer it up as the one-stop, suits-all solution except that you can’t just stop once and it doesn’t suit all. It’s pretty close. Two things held me back from recommending it universally and one is that the Mac version has been hard to use. I’m sure I can’t say anything in detail about the beta release of OmniFocus 2 for Mac but I will certainly tell you that it is really good and much easier to use than it was. I’m saying easier, I’m not saying easy. But OmniFocus 1 was always worth the effort it took to learn it, OmniFocus 2 gets you its powerful features much more readily and clearly.

The other thing that has held me back from universal recommendation, though, hasn’t changed. And it won’t change. OmniFocus only runs on Macs, iPhones and iPads. There’s no Android, Linux or Windows versions and seemingly there never will be. I’m fine with that. Better the company stays great on one platform than it becomes okay on a few.

But it does mean I have difficulty recommending To Do apps. Actually, I won’t blindly recommend specific ones – not even OmniFocus when it comes down to it – because everyone is different and the best I can do is point you to some great and good To Do apps. In my latest The Blank Screen workshop, I discussed specific To Do software and hit a snag. To Do apps for iPhone: legion. To Do apps for Android: myriad. To Do apps for Windows Phones: hello?

Try this yourself. Do a google search on “best to do apps for Windows Phone”. You will get many results and several will be articles that state they include such things as To Do apps – but they don’t. I’ve read many top tens, top twenties, top something else and found not one single To Do app in there.

At the other end of the scale, if you have an iPhone, you’ve already got a good To Do app. It’s called Reminders and it’s very basic but what it does, it does very well. Reminders invented the Location Reminder idea – the way that when I leave a certain client’s office, my iPhone will tell me to send them an invoice – which I think should be mandatory now for all To Do apps.

Mandatory is a hard word. To Do apps are also a great example of when the word specifications is bollocks. I do recommend that you try many different apps but if, in so doing, you decided to write up a spec sheet of what they all did, it wouldn’t help you. Remember the Milk would score high for being on the web as well as Macs and iOS; OmniFocus would score low for being limited to Apple’s gear. Yet Remember the Milk isn’t right for me and OmniFocus is. Though I love the name Remember the Milk.

You can’t quantify experiences like using the right To Do app. But you can try.

Picking the right To Do app for you means testing out a lot. But you can limit how many you have to try or buy with this one simple thing: don’t look at a To Do app for mobile phones and tablets or for desktop Macs and PCs or for using online, if it doesn’t have Start Dates. These may be called something else like Defer Until (that’s what OmniFocus calls them and I don’t like that). But when you enter or edit a task, you must have the ability to prevent yourself seeing it until you need it.

Follow. I’m doing The Blank Screen at the Stratford Literary Festival in May. I do not need and I do not want to see that on my To Do list until it’s time to prepare for it in about mid-April. So I don’t. “Prepare presentation for Stratford” is in my To Do list but it has a Start Date of 15 April and until that day, I won’t see it. I can look for it, I can see it when I review all my tasks, but each day as I look to see what I’ve got to do, Stratford will not be one of them – until it’s supposed to be.

Start Dates are as vital as Due Dates and if you use them, they are gold. But even if you don’t and never will, the fact that an app has them is a good indication that the app is powerful. Maybe you don’t need powerful features, probably you do, but it’s better to have them available, isn’t it?

 

RTFM*

I use OmniFocus 2 for iPhone every day. Close to every hour. And still I’ve just learnt some things I didn’t know – because the Omni Group has posted a short manual to the iBooks Store here.

Mac software tends to work the way you expect it to, so I don’t often look further than what I can figure out as I go. But I should know better because I used to write some of these manuals. Not all that many and so long ago that I can still remember how gorgeous bromide proof pages looked – and how rubbish final printed manuals looked in comparison. But simplicity is a very hard-won feature in software and if you lean on something a lot, it’s worth seeing what else is hidden behind the simple surface.

Consequently I’m now also reading the Omni Group’s OmniOutliner manual on the iBooks Store.

*This used to be a very familiar term when I was briefly a technical author: Read the Fucking Manual.

Mixing sound and vision to get the full picture

I’m a very visual kind of man but, awkwardly, what I visualise is text. I can see words. If you and I are talking, I can choose to see your words as text. Squint a bit and there it is, word by word, white text on a black background, right in front of my eyes. It’s great for transcriptions. But text is so much a par of me and I am so much a writer through and through that I have ignored other visual ways of looking at detail. Okay, maybe I can see scenes visually when I’m reading or writing a script, but when faced with a problem, I used to always just think it through. More recently, I’ve written it down and thought it through.

But then last week, I had a meeting that was intentionally nebulous. It was clearly a chance to pitch something, but I didn’t know what and I was fairly sure that there were no specifics behind the invitation either. It would be up to me and what I could bring to the meeting.

And I mind-mapped it.

Slapped down everything I could think of that even considered crossing my mind in the week before the meeting. I used MindNode for iPad (£6.99 UK, $9.99 US) so it was with me wherever I went and by the morning of the meeting, I had a completely useless mess. But it was a big mess. Lots of things on it. And I started dragging bits around. This stuff sorta, kinda belonged with those bits over there. This one was daft. That one was actually part of my shopping list and I’d just put it in the wrong app.

And then I’d find one that ignited another small idea so I’d add that.

After a bit of adding and subtracting and moving around, I had three or four solid blocks of ideas that were related. I exported the lot from MindNode to OmniOutliner for iPad (£20.99 UK, $29.99 US) which picked it all up and showed it to me as a hierarchy of text lines instead of a visual bubble of blogs. I work better with text, I may have mentioned this, so that was perfect for me.

Nearly perfect. I really wanted to then hand the lot on from OmniOutliner to OmniFocus, my To Do manager, (iPad £27.99 UK$39.99 US). I wanted to be able to tick off the ideas as I got through them in the meeting. I wasn’t able to do that on the iPad; I suspect that it’s something that needs me to use OmniOutliner on my Mac (from £34.99 UK, from $49.99 US). I’ve got that and I use it ever increasingly more, but I wasn’t at my office.

So instead I stayed with the text in OmniOutliner. Made some more changes and additions, moved some more things around. And then I worked from that list in the meeting and it went really, really well.

The whole process went well: the mind mapping on to the meeting itself. Enough so that afterwards I tried mind mapping again, this time to figure out what I’m doing with everything, not just this one meeting. I’m still working on it. But it’s proving useful. And while I can’t show you the meeting mind map as it’s naturally confidential, and I obviously can’t show you this new mind map of everything because it’s in progress, I can show you a blurry version. This is what I’m doing now:

 

map

Zippy To Do app watches what you do

You would need Primacord explosive wrapped around my waist to get me away from using OmniFocus as my To Do manager but that doesn’t mean it has an exclusive on all good ideas. And it doesn’t mean that sometimes I can be rather tempted. Today that temptation is an iOS app called Zippy and it’s because of what it does besides remind you of tasks.

Zippy is the simplest and quickest way to manage tasks and reminders. It provides you with Insights on your habits to help you get better at managing and completing tasks. Here’s what the infographic shows you:

• How many tasks you’ve completed and how many on time
• Completion breakdown by completed early, on time and late
• How far ahead you plan out your tasks and how close to completion time you finish them
• What time of day you’re best at planning and finishing tasks
• Weekday breakdown of when you create and complete your tasks
• How many times you snooze tasks

Zippy on the App Store

I’m not saying I’d like to be told how long it takes me to do a task – Zippy reports the average time from entering a task to ticking it as done – but I’m terribly curious. Not enough to swap from OmniFocus but enough to be very tempted.

If you fancy it too, get it now. Zippy is on sale for 69p UK or 99c US until 4 March. Get it on the iTunes App Store.

Forbes magazine on WhatsApp

I’d say that you don’t go easily from zero to being bought by Facebook for $19billon but actually you just don’t go there at all. Maybe that will change now that the social media firm’s payout for WhatsApp has set a bar for how much companies will pay for technology they need, but it’s still a dizzying amount. So dizzying that one can spend longer thinking about the cash than about how WhatsApp got there. Forbes has the story and it is a very interesting, even inspirational, read.

Jan Koum picked a meaningful spot to sign the $19 billion deal to sell his company WhatsApp to Facebook earlier today. Koum, cofounder Brian Acton and venture capitalist Jim Goetz of Sequoia drove a few blocks from WhatsApp’s discreet headquarters in Mountain View to a disused white building across the  railroad tracks, the former North County Social Services office where Koum, 37, once stood in line to collect food stamps. That’s where the three of them inked the agreement to sell their messaging phenom –which brought in a miniscule $20 million in revenue last year — to the world’s largest social network.

Exclusive: The Rags-To-Riches Tale Of How Jan Koum Built WhatsApp Into Facebook’s New $19 Billion Baby – Forbes

Do note that Forbes is an excruciating site to read: you’ll have to schlep through popups to get to the text and there’s a semi-permanent floating ad that cuts down how much you can see at once. If you’re reading on Safari on a Mac, this is why the Reader mode is needed.

More scientific than tossing a coin

Coin tossing is really more statistics than science, but we use it for making decisions and now there is a app that wants to do it more scientifically. I’m honestly not remotely sure of the science but that’s what the app smart Decisions claims.

You did read that right and I did type it correctly: smart Decisions with a lowercase s.

For 99c US or 69p UK, you get to list choices in a decision and make some criteria. The app calls them criterions: apparently criterion is the correct singular and criteria is the plural but this kinda covers you both ways. You might want to decide what to drink, in which case your criteria might include price, alcoholic or not, and so on. Perhaps location: if you’re in desert, you might take anything going.

The algorithm does some sorting on this and reduces your choices to clearer, more comparable ones – so not New York has more museums than Dulles but rather Dulles is cheaper than NYC – and offers you a decision.

You need to play with it to see if it’s any use to you and I am resistant because of the criterions and the lowercase s. Ridiculous of me, but there you go.

Have a look at the screen grabs and what little detail there is about the app on the iTunes Store here.

‘Mandatory’ applications from a decade ago

I’ve just found a backup CD that looks like it’s from late 2002 and it’s like a time capsule. Then as now, I was devoted to software and I ran my life through various applications. Of course I mean my professional life as a writer but also, frankly, everything. Not a single day goes by that I don’t use a good half dozen applications and in every case they have earned that spot. They are so good or they are so right for what I need that I can neither comprehend how I worked without them nor conceive how I could ever work without them in the future.

But the future is a funny place. You only have to look to the past to find that out.

This CD is labelled Mac Apps. It’s a backup of my most precious and most used software in 2002. There’s folder of system bits I’ve not bothered to look into yet, there’s a folder I’ve called Nice for some reason. But then there is a folder called Mandatory. Wherever I go, whatever Mac I work on, these are the tools I have to have with me. There are eleven.

Corel WordPerfect 3.5 Enhanced

I’m astonished that this was there as late as 2002. I liked WordPerfect for Mac, I was in a minority there but I did, yet it ceased to exist such a long time ago. I think this was me hanging onto it to the bitter end but the bitter end must’ve come pretty soon afterwards because WordPerfect for Mac doesn’t run on Mac OS X.

Desktop Printer Utility

Not one single clue what this is for.

Disc Burner and Disk First Aid

Notice the c and the k endings. I’m just saying. I could work this pair out if I tried, but it’s not going to happen. Except that I did use a descendent of Disk First Aid just yesterday: Disk Utility. Was it truly ever mandatory, though?

DVD Region Switch Autolauncher

I don’t know what the autolauncher bit did now but region coding, I well remember region coding. This commercial decision to block people from buying DVDs outside their own home region. Even if the DVD they want has never and will never be released there. Nobody with any interest ever stood still for that decision, and I didn’t either.

Final Draft 4.1

I still use Final Draft today. I have version 8.0.3.1 but there is a version 9. I’m unlikely to buy that. But I did buy Final Draft for iPad, it’s still useful enough to me to be worth upgrading sometimes and the Mac one does stay in my dock.

Microsoft Outlook

There’s mandatory because I liked something and there’s mandatory because some firm or client demanded it. Surely this is the latter. I don’t remember there being an Outlook for OS 9, I thought the Mac version was called Entourage around this time. But here it is. And there it goes.

Now Up-to-Date and Contact

Oh, now, these I miss. These I’d be using today if I could. It was actually a pair of applications: Now Up-to-Date was a Calendar and Now Contact was an address book. I remember they worked together very well and that every time I’ve tried an calendar or address book since, I’ve been judging it against these two. If I imagine I would’ve held on to WordPerfect for as long as I could, I know I wouldn’t have given up NUDC willingly. But times move on, hardware and operating systems move on, you can neither buy NUDC now nor run it on any current machines. It’s a loss. Mind you, I’m no longer the power user I was for calendars so the one that comes on my Mac is fine enough for me. Especially as OmniFocus, my current beloved To Do manager shows you today’s tasks along with a peek at the calendar for today’s events. So useful. But I’ll raise a mug of tea to NUDC tonight.

OED

And I will sob about this. Weirdly, it’s not six hours since I told someone the tale. Back when I worked on computer magazines, journalists used to blag more than they blogged. Some people got press trips to Vegas, practically everyone got computers on short- and long-term loans. My biggest blah was this. The Oxford English Dictionary on CD-ROM. The original disc is still on my shelf. But neither it nor this backup copy has worked in a long time. I’d have said since the 1990s but presumably I’m wrong. Still, it’s another victim of changing and developing platforms and operating systems. I miss this more than I can say and I don’t believe you can buy an up to date version: you can only subscribe to an online one for more than I can afford or blag.

PageSpinner 4.1

Not a clue.

Virex

What? Anti-virus on a Mac in 2002 and I called it Mandatory? Let’s just walk away from that. I was young.

I wonder what hardware I was using then. I think it was a black PowerBook but I’m rubbish with computer names and models, I only remember what I do with them.

I’m feeling all nostalgic for a time not a heartbeat ago. I’m feeling as nostalgic for the OED on CD-ROM as you might be for whatever music was in the top twenty in your school days.

But I look at each of these applications, at least the ones I can remember what they did, and I can see how much better things are today. NUDC would look out of date, I know. Seriously, I know: there was a failed project to bring it back in the 2000s and I was right there using the betas and contributing. OmniFocus plus OS X’s address book and calendar together beat NUDC. I know.

Yet in another ten or twelve years, will I even remember what OmniFocus does? It’s not like there’s a huge clue in the title.

Thanks for letting me tell you all this. It’s been a buzz.

Email hacks – create a temporary group in OS X Mail with TextExpander

File this under I Needed To Know But Couldn’t Find It On the Internet. So here I am putting it on the internet.

My problem was that I now have to regularly email the same group of about 25 people, a good dozen or more are not in my address book. OS X Mail remembers who you’ve emailed before, whether or not they’re in your address book and that is remarkably confusing. I’ve just been slogging through this and discovered the strangest people are not in my address book: people I email often, people I like enormously, they ain’t in there.

They are now.

Side tip: in Mail, choose the Window menu and the entry for Previous Recipients. You get a long list. A long list. But if somebody is in your book, you get a little contact-card-like icon next to their name. And if they aren’t, you don’t. Click on the first one who isn’t there then option-click on each other one you want. Thump the Add to Contacts button and you’re done.

But with my group, I don’t actually know that many of them. Certainly not enough that I could glance down that list and know who was in the group, who isn’t. So I thought I was faced with adding each one separately and then collecting them into a group.

I was. Except I had a Damascus moment: I’ve got TextExpander.

So this is what I did – and I apologise for how geeky it sounds, I promise that it took seconds.

1) Found the last email to the group

2) Hit Reply to All

3) Selected all the names in the To: field and dragged the lot into the body of the message. They turned from the familiar blue-button names into names plus email addresses. They looked like this: “William Gallagher <wg@williamgallagher.com>” except with twenty-five more of them, all in one massive lump with commas between them.

4) Copy and paste into Word.

5) Search and replace “>, ” (the closing bracket, comma and space that is at the end of every address) and replace with “^p” (Word’s code for a paragraph)

6) Set a tab halfway across the page.

7) Search and replace ” <” (the space and opening bracket that is at the start of every address) and replace with “^t” (Word’s code for a tab)

8) That got me what looks like two columns: the first with people’s real names, i.e. “William Gallagher” and the second with their addresses, “wg@williamgallagher.com”

9) Option drag to select the column of names and the white space over to the start of the addresses.

10) Delete.

11) I was left with one column of addresses.

12) Search for “^p” and replace with “, ” (comma, space)

13) That got me back to one massive block of text that was every email address separated by a comma. Select and copy the lot

14) Open TextExpander and create a new snippet, a piece of text I want to use often. Paste my massive block of addresses and commas in to that and set a short key combination for the lot

So now whenever I’m writing an email message, I can type “;swf” (with the semicolon but without the quote marks) and the To: field is filled out with all of these nice people.

Now, truly, if you read out the above at the standard speaking speed of three words per second, it would take you a minute and forty seconds. I’ve just worked through the instructions again to check and the whole shebang took me… oh… a minute and 35 seconds. Okay. That was rubbish.

But next time I want to email this group, it will take me a seventh of a second. No searching for the last one, no adding some from the address book, some not, just “;swf” and wallop.

There is the downside that the people who weren’t in my address book still aren’t in my address book. As I talk with any of them individually, I’ll have to remember to add them. And I could have continued to just find the last email and Reply to All. I definitely could’ve done that and I have done for a month or more now. But each time I do it, I have to check the list because some people have asked to be taken off the group. Now I can forget that and just email everyone in one go. If anyone new asks to come off the list, it’s a moment’s work to edit the TextExpander snippet.

No, face it, William, this was a five-pound hammer for a one-cent problem. But it’s done now, get off my back.

WHAT YOU NEED

Definitely TextExpander. But then you need that for everything. Promise. Read more about TextExpander on its official site.

Microsoft Word. Any word processor would probably do this but I turned to Word – even though I don’t use it so much any more – because I knew the codes for paragraphs and tabs. See more about Microsoft Word on its site. I used the Mac version which takes a little more digging to find on Microsoft’s site. Can’t imagine why.