energy

Calling it

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My name is William and I have a problem with cold calls. Making them. I'm fine with getting them, I can even enjoy a good cold call so long as they don't stick robotically to a script. They always do but I always give them a chance to break free so I feel I've contributed something to the chat before I hang up on them.

But making cold calls, that's tough. And that's tough in another sense as I have to make them. I want to make them. I'm speaking at the Stratford Literary Festival next month because I cold-called. Obviously it took more than that one call, it took chats and emails, but it wouldn't have happened without my dialling that number. Me. Stratford. That's worth the difficulty of making calls.

I've developed two coping mechanisms that I want to tell you about. I want to tell you about them because this week I've been trying a modified version of one and am now ever more sure it works. At least, that it works for me. You own personal form of paraylsis may vary.

The first is that I know from years of struggling with this that statistically my most effective phone calls are made between 11am and noon. So in my series of Pattern Weeks here, I've written about blocking out certain times to do certain things and that hour is for phone calls. Monday to Friday, 11am to noon. Bang, bang, bang.

But to do it bang, bang, bang-like, I have to use the other strategy. This is exactly the one I write about in my Blank Screen book about writing To Do tasks as if someone else is going to do them. So in this case, rather than Call Anne, I write Call Anne re invoice number for the Doctor Who feature. Sometimes I'll even put the phone number in there too.

And that means no thinking, no looking anything up, just read task, see number, dial, speak, finish call, breathe out. (I shouldn't have chosen Anne as that example. She's lovely.)

So I game this: I arm myself with all the tools to make the call so that I can't prevaricate and then I set this inviolate time to make the calls – because that makes every other time the opposite. I cannot make phone calls outside that hour. (I do, it's often necessary, but the rule is the rule, I don't make these things up.)

The thing I've changed this week is that I've stopped ringing people on Mondays and Fridays. Again, not true. I had to ring someone yesterday in order to hit my thirty total for the month so nuts to the new plan.

But the new plan is to do 11-12 Tuesday, Wednesday, Thursday.

You may think that's an excuse, that I'm creating more specific times to call in order to create more times I don't have you.

You caught me.

But it's again down to what is working and how often I am reaching people. Mondays and Fridays are bad days to try to get to speak to folk. It must be nice to work in an office where you can relax on a Friday just because it's a Friday and it must be hell to work in one where you cannot do anything on a Monday but panic about catching up, but it's what happens.

And it's what works.

Or it's what works for me.

If you have the same problems with cold calling that I do, give this a try. If you don't, please tell me your secret.

Beat the afternoon slump

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This is a big thing with me: I write from 5am weekdays and come 3pm or so I am starting to feel a bit tired. Feeble, really, but there you go. I’m being honest. And now I’m being hopeful too, because:

There are many reasons for feeling the mid-afternoon dip. According to a study by Gallup, 40% of Americans don’t get enough sleep. Getting enough sleep is a cornerstone habit that has many positive effects, mental and physical performance improvements among them. If you’re notgetting enough sleep, your brain is not functioning optimally.

Research also points to our circadian rhythms as a cause of mid-afternoon tiredness. Ourmental performance ebbs and flows throughout the day:

What you ate at lunch also has an effect. Food coma is a real phenomenon, and when you eat crap, you’ll probably feel like crap. You could also just be drained after a full morning of tough meetings and debates with your team. Willpower is a finite resource; we all start with a certain amount every day, and it diminishes with every decision or choice we make.

Whatever the reason for your lack of afternoon focus, let’s look at some research-backed lifehacks to help break out of the daily slump and finish your day strong.

Why We Procrastinate the Afternoon (and How to Stop) – Lifehacker

So there’s some research about it, which means we’re not alone. And then there are some solutions, which mean you’ve stopped reading and are already gone to Lifehacker. See you there.

Love Tuesdays, they’re your best day

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Seriously. Apparently seriously. If you work a typical Monday-Friday week then you can guess that Monday is a day for recovering from the weekend, if you don’t love your job, or catching up on everything you’ve missed since Friday, if you do. It’s also a documented fact that website traffic goes up on Friday afternoons as office workers plan what they’re going to do next weekend.

So we’re already two days down in the hunt for the most productive time of the week. The Toronto Star reports that a survey by Accountemps says Wednesdays and Thursdays are okay, but Tuesday wins. Easy:

In the survey of more than 300 Canadian human resources managers, 33 per cent said productivity accelerated on Tuesdays versus the least productive Thursdays and Fridays, which polled in at 5 and 6 per cent, respectively.

Wednesdays were the next most productive according to 23 per cent, while Mondays rated a 14 per cent response and no particular day drew 18 per cent.

“There’s limiting distractions,” said Accountemps senior staffing manager Vitaly Melnik of the midweek peak.

“You’ve got your head focused after the weekend is over; you’ve caught up on everything; and you can do your regular work schedule most effectively. Then, after the hump of the Wednesday, come Thursday, Friday, you’re already thinking about the weekend. ”

The Toronto Star

Hat tip to Lifehacker for the link.

 

Location, Location, Location

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Last May I was writing a huge book about Blake’s 7 plus a two-hour Doctor Who radio drama and a short one-act stage play for the Birmingham Rep. As you do. That’s actually the little cauldron I was in when I thought of The Blank Screen and so started writing that book at the same time. You can of course argue about the quality of my work – Doctor Who: Scavenger comes out next month so you can even hear it for yourself – and I did use half a dozen productivity tools to handle it all. But one that really helped was that I moved around.

I wrote Blake’s 7 in my office on a 27in iMac. I wrote the Doctor Who on my MacBook Pro, mostly in my living room. And then while this wasn’t as hard-and-fast, I did write at least some of the play on my iPad in the kitchen.

It got so I associated certain rooms and machines with certain projects. The Blank Screen is definitely an iPad book: I wrote that going everywhere, starting with the first thousand words on a bus ride to go see my mother. But Blake’s 7 is definitely an iMac: I say this to you and I can see it. My Word document open here, an episode of the show there or audio from an interview or a scanned document from the BBC Written Archives there.

I don’t think I ever told any of my editors or producers this, but in my head if I had to call them about something, I would first go to the room and the machine that I associated with that.

This was entirely a contrivance. The complete text and all notes for all of these projects were always on all of these machines at the same time. I could and when necessary did start a sentence of one book on one machine and finish it on another.

And at every place I also read RSS news. So I don’t know why it’s taken me ten months to find out that other people benefit from this madness too. ImpossibleHQ calls it Workstation Popcorn. Meh. But the ideas in their article about it fit what worked for me and they go further. Literally. This bunch recommends dividing your day’s tasks into groups and then physically moving to different locations between each set:

Once you finish all the tasks in group #1, get up and move. Close your tabs, pack your bags, and physically move your butt to your next spot. If you can, walk or bike to your next stop. Avoid driving if you can. The physical activity is important.

Workstation Popcorn – ImpossibleHQ

Hmm. I’m a writer, we’re supposed to be sedentary. But biking advice aside, there’s a lot to like in this piece and quite a bit to think about. Also a lot to wade through, but have a good go.

Pattern weeks part 6 – not so much

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Previously… in an attempt to get more done in huge week, I've scheduled some important slots. I'll do certain things for certain projects at certain times so that they are done and I know they are done and they are always progressing instead of ever coming to a pause. I call this schedule the pattern for the week and it's named after the term 'pattern budget'. That's the money you've got to spend on each one of many things, like episodes in a TV series. In practice, you shovel that cash around so your first episode can be really big. You just save the money later and it works out. Similarly, my pattern weeks get disrupted by other events: if I'm booked somewhere for a day, the people who booked me get me for the day. I don't go off taking meetings or phoning other people.

Sudden memory: Hays Galleria, London, by the Thames. I'm working on a magazine and every lunch time would go out to a nearby phone box with a pile of pound coins to make as many calls as I could. That would've been early 1990s and I wonder now if that's the last time I used a public phone box. The magazine was a technology one, long gone now, and I was one of the people reviewing the earliest of mobile phones. A brick with a handset. I can picture me standing by the Thames late one gorgeous evening, phoning people because I could.

Anyway.

I've been working away from my office a lot lately and that's disrupted the pattern twice over: I obviously lose the time I'm somewhere else but it also means getting ahead with some things before it, catching up with other things afterwards.

So the pattern has failed a bit since Part 5 when I said it was working. It still is, I think, and my only real grumble is that the chart I made of the pattern is so amateur that it hurts me. And it hurts me often. I replaced my beautiful iMac wallpaper with this horrible thing and it is also on my MacBook. Hate it. But for now and especially while I'm finding it hard to keep up because of disruptions, I'm going to keep it there.

More urgently for me, I think, is sorting out email. I have a follow-up mailbox that I bung in things I need to respond to and sometimes I also forward the mail right into OmniFocus, my To Do manager. Yet still, especially when weeks break apart, I let things go through cracks.

This week I'm using Polyfilla.

A quick fix for days you’re below par

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A quick fix when your problem is you and how you're feeling. This works especially if you're feeling slow and lethargic, it's good if you're feeling in any way too below par to get any work done.

Go see somebody.

I don't mean a doctor. I mean arrange to get a lunch or a coffee with someone now.

It may well be that what you ought to be doing is staying right where you are and getting this bastard piece of work done, but the odds are good that you would just continue pushing the pieces around without getting anywhere. And the odds are high that whatever you do accomplish will be about as below par as you.

So if the hour or the day is not going to work out, spend that time or a key part of it going to have a coffee with someone.

Because it does three things.

The obvious first one is that coffee will perk you up, you use a percolator to perk you up now.

But there is also the business of who you go to see. There's the issue of whether they can see you, but before you pick up that phone you need to have thought of someone to call and you need to have an idea of what to call them about. Maybe you can just phone them with the idea of getting a coffee; I tend to need something more to offer them, like it's a coffee about doing this or it's a tea about doing that. Whatever it is, you have to pick the person and you have to think of what you'll say and you have to phone them.

And you'll then have to do that with the next person if your first choice can't make it.

Then when you do meet them, though, that's when the third and by far the biggest boost comes. This works with anyone you meet, anyone at all. But it's greater if it's someone you like. Greater still if it's someone you in any way admire. It is beyond measure greater if you also fancy them.

Whoever they are and whatever you think of the way they flick their hair, you will be performing for them.

There is just no possibility that you will present yourself as this half-dead sloth who could barely type a word. You will bounce. You will lie.

And the lying and the performance will pick you up.

Then get back to work as quickly as you can before it all fades.

Star Wars – May the Force help you work

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I saw the original Star Wars when I was seven years old and it changed my life. We all have faith in something; usually a mixture of some personal beliefs with modern science. I am like that also. Mostly, I just believe in what works. Which, for me, is The Force. I admit it.

James Altucher of 99U advocates following Star Wars for sage advice on how to be more productive.

He's quite serious. And has a lot to say to persuade you.

Odd that leaves out Yoda's “Do or do not – there is no 'try'” though.

Beat this – the ‘proven’ ultimate workout playlist

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Sometimes you have to look at the data and just say no. That's not right. Spotify has released what it calls the ultimate workout playlist which has 20 songs scientifically proven to be the best ones to get you going and keep you exercising. There's a real scientist involved – Dr Costas Karageorghis, read his Brunel University bio – and the claim is that 6.7 million tracks were analysed.

You're unthinkingly assuming that there aren't 6.7m songs in the world, though you're not sure, and you're also unthinkingly presuming that it isn't that they listened to one song 6.7m times. There is no doubt in your mind that it'll be something in the middle of those two extremes and you're right. But possibly it's just a wee bit slanted toward the one song 6.7m times.

Easily the most respected and revered peer-reviewed science journal in the world, Britain's Daily Mail explains:

The team analysed 6.7 million Spotify playlists containing the word ‘workout’ in the title and compared the different beats per minute (bpm) to those used in certain workouts. For example, a person’s typical stride rate while jogging or running is 150 to 190 strides per minute. If these figures are halved it gives a range of 75 to 95 bpm – the beat range found most commonly in urban music, particularly rap.

There's your skew right there. They looked at the music of people who already go to the gym enough to make playlists and to give them names with the word 'workout' in them. It's not fair or statistically proven that the age of these people will tend toward the younger end of the scale but you know it's true and at least I used the word statisically instead of SCIENTISTS PROVE YOUNG PEOPLE USE GYMS.

And still I can't quite accept the findings of this research because Spotify has published the playlist. I'm 48 and I haven't heard any track on the list. I haven't even heard of any of the tracks on the list.

Tell me Spotify wants a playlist of current tracks, I'll believe you. But tell me that it is scientifically proven that no piece of music of any kind ever beats these twenty released since last Wednesday and I have my doubts.

I'm just not willing to go to a gym to prove it to you or to affect the statistics. Or listen to the music.

But other than that, we're good, right?

Now you shouldn’t focus on your goals

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Not that we’re winging it here, no. You may have heard that it’s good to focus on how productive/happy/fit/slim/sexy you will be after you do whatever masochistic work you’re putting yourself through. But the site 99U says nah.

By all means visualize your goals to help get yourself started in the first place, but once you’re underway, try to let your long-term mission fade a little into the background. Revel in the process and you’re more likely to make it to the finishing line.

I don’t really have a problem with that: the journey is the reward (as Lifehacker, which pointed me at this article, mentioned too) and that’s fine. That’s drama, really. Plus the rest of that 99U piece has some rather interesting points about how subtly people can be affected by the smallest things.

XXX and ZZZ: lovely writers and their sleeping

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I’ve said this before: I now cannot imagine staying in bed later than 5am – but I can’t half dream about it. It turns out that 5am is my best writing time and I hate it. But I do it. And I’ve had countless discussions with people who tend to claim that the best writers get up early (if they like me) or that the best writers work overnight (if they don’t). But now there are facts.

Sort of.

Brain Pickings did a gorgeous thing of trying to work out the unworkable-outable and somehow calculate/divine/guess (*delete as applicable) how early or late the best writers did their thing. They’re open about how you can’t really compare writers and they are frank about how you can’t trust writers anyway, they could all be lying. But as a point of comparison, it’s interesting. And moreover, it’s resulted in some rather beautiful graphics:

The end result — a labor of love months in the making — is this magnificent visualization of the correlation between writers’ wake-up times, displayed in clock-like fashion around each portrait, and their literary productivity, depicted as different-colored “auras” for each of the major awards and stack-bars for number of works published, color-coded for genre. The writers are ordered according to a “timeline” of earliest to latest wake-up times, beginning with Balzac’s insomniac 1 A.M. and ending with Bukowski’s bohemian noon.

Read Maria Popova’s Famous Writers’ Sleep Habits vs. Literary Productivity, Visualized on Brain Pickings.