emails

To Not Do list

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We've had To Do lists. A lot. We've come up with Done Lists which are very satisfying: you write down what you did as you finish it and then looking back later is immensely cheering. That's pretty much the entire purpose of my month reviews (see That Was March 2014…). But maybe we could take a further step and write ourselves a To Not Do List.

It feels risky. Like it could end up as a kind of new year's resolution fad: I will not drink so much tea, I will not keep putting off the gym.

But it could also be a good guide. I keep reading headlines lately about the first app that people use in their mornings and I've been stopping at the headline because I don't want to find out the detail. Chiefly because I want to avoid thinking about mine.

Since you're here, I'll face up to it. My first app is email. If you don't count Awesome Clock, which I use to give me an old-fashioned analogue clock face on my iPhone all night. If you don't count my iPhone's own alarm. Then it's email. As I lurch to the loo and on to the kitchen and into my office, I am checking both my main or personal email account and my public one, the wg@williamgallagher.com address that is your best route to talk to me about The Blank Screen.

I want to stop doing this. Funnily enough, I've been training myself to make sure I check my calendar every morning and that's going fine. (See I nearly missed an event today, though I suggest you bring a packed lunch with you because that is a long, long post.) So I want to keep that new habit going, I do want to reinforce my early OmniFocus use every day.

But I have to drop the email one.

Because too often now I've woken up at 5am to start writing and been derailed by a bad email. Usually a rejection. And at that time of the morning, most rejections matter. Later on, they wouldn't, but right there and then I am somehow more open to the slap.

I'm fine with being slapped. But it also saps. There are few things worse than getting up at 5am to write but one of them is getting up at 5am and not writing. I've seen this after big projects finish when the pressure is off and I have nothing that truly has to be done then. That's a horrible time. But yet worse is this paralysing that you can get from certain rejections, when they're strong enough, when they're important enough.

All this is on my mind now because I had a rejection that would've cut whenever I read it, but it did especially stop me one 5am start.

Or it should've done. It certainly did for a time. I certainly struggled to begin working. And I didn't do the thing I was intending to do that morning. Instead, though, I worked on fiction. You know how great it is when you are reading a book and you're completely into it. Writing fiction, at times, can be similar. For whatever reason, I hit that moment that day and by the end of 2,000 words on that project, I felt better.

And I had a solution to the rejection.

Without thinking about it, without brooding on it, my noggin' had found a way around the problem.

Now, that's good. And having been able to take my mind away for 90 minutes or whatever it was, that was also good. But the solution requires other people and it requires much planning, all stuff that I couldn't do anything about at 7am that morning.

So if I'd just put off reading the emails until, what, 9am, I'd have had four hours solid work done, I'd be far less prone to the rejection paralysis and when my head came up with a solution, I'd have been able to do something about it right there and then.

Top of my To Not Do List, then, is this: I will not check emails first thing in the morning.

Do we have a deal?

Get the Blank Screen newsletter free

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From this coming Friday, April 18, The Blank Screen will also be available as a weekly email newsletter. Each Friday it will bring you the best posts from the last seven days of productivity news, features and reviews.

Plus it will also include Self Distract: not only an antidote to being productive but a money-where-my-mouth is demonstration of my writing. The Blank Screen is about getting you more time to write and I use this stuff every day so it's time I showed you. Self Distract is also about writing but the strapline for it is:

What we write and what we write with, when we get around to writing

You'll see what I mean. But I'm hoping you'll also see a lot of use for the email newsletter. During a typical week here on The Blank Screen, I publish very many pieces that are technical or particularly topical like news of 24-hour sales on particular apps. They're popular and they're useful, but sometimes they mean the longer, more distinctively Blank Screen productivity features get a bit lost.

The Blank Screen email newsletter will pull out the very best of those from the week plus a round up of the best technology pieces too.

The newsletter will be posted here on The Blank Screen site but you can get it early and you can get it delivered right to your email inbox by just signing up here. Click or tap on this link to send me an email saying you want to subscribe and you're in. You can also use that email to tell me anything you want to, but just hitting Send will do the job too.

I hope you sign up for a look and that you enjoy it.

Email hacks – create a temporary group in OS X Mail with TextExpander

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File this under I Needed To Know But Couldn’t Find It On the Internet. So here I am putting it on the internet.

My problem was that I now have to regularly email the same group of about 25 people, a good dozen or more are not in my address book. OS X Mail remembers who you’ve emailed before, whether or not they’re in your address book and that is remarkably confusing. I’ve just been slogging through this and discovered the strangest people are not in my address book: people I email often, people I like enormously, they ain’t in there.

They are now.

Side tip: in Mail, choose the Window menu and the entry for Previous Recipients. You get a long list. A long list. But if somebody is in your book, you get a little contact-card-like icon next to their name. And if they aren’t, you don’t. Click on the first one who isn’t there then option-click on each other one you want. Thump the Add to Contacts button and you’re done.

But with my group, I don’t actually know that many of them. Certainly not enough that I could glance down that list and know who was in the group, who isn’t. So I thought I was faced with adding each one separately and then collecting them into a group.

I was. Except I had a Damascus moment: I’ve got TextExpander.

So this is what I did – and I apologise for how geeky it sounds, I promise that it took seconds.

1) Found the last email to the group

2) Hit Reply to All

3) Selected all the names in the To: field and dragged the lot into the body of the message. They turned from the familiar blue-button names into names plus email addresses. They looked like this: “William Gallagher <wg@williamgallagher.com>” except with twenty-five more of them, all in one massive lump with commas between them.

4) Copy and paste into Word.

5) Search and replace “>, ” (the closing bracket, comma and space that is at the end of every address) and replace with “^p” (Word’s code for a paragraph)

6) Set a tab halfway across the page.

7) Search and replace ” <” (the space and opening bracket that is at the start of every address) and replace with “^t” (Word’s code for a tab)

8) That got me what looks like two columns: the first with people’s real names, i.e. “William Gallagher” and the second with their addresses, “wg@williamgallagher.com”

9) Option drag to select the column of names and the white space over to the start of the addresses.

10) Delete.

11) I was left with one column of addresses.

12) Search for “^p” and replace with “, ” (comma, space)

13) That got me back to one massive block of text that was every email address separated by a comma. Select and copy the lot

14) Open TextExpander and create a new snippet, a piece of text I want to use often. Paste my massive block of addresses and commas in to that and set a short key combination for the lot

So now whenever I’m writing an email message, I can type “;swf” (with the semicolon but without the quote marks) and the To: field is filled out with all of these nice people.

Now, truly, if you read out the above at the standard speaking speed of three words per second, it would take you a minute and forty seconds. I’ve just worked through the instructions again to check and the whole shebang took me… oh… a minute and 35 seconds. Okay. That was rubbish.

But next time I want to email this group, it will take me a seventh of a second. No searching for the last one, no adding some from the address book, some not, just “;swf” and wallop.

There is the downside that the people who weren’t in my address book still aren’t in my address book. As I talk with any of them individually, I’ll have to remember to add them. And I could have continued to just find the last email and Reply to All. I definitely could’ve done that and I have done for a month or more now. But each time I do it, I have to check the list because some people have asked to be taken off the group. Now I can forget that and just email everyone in one go. If anyone new asks to come off the list, it’s a moment’s work to edit the TextExpander snippet.

No, face it, William, this was a five-pound hammer for a one-cent problem. But it’s done now, get off my back.

WHAT YOU NEED

Definitely TextExpander. But then you need that for everything. Promise. Read more about TextExpander on its official site.

Microsoft Word. Any word processor would probably do this but I turned to Word – even though I don’t use it so much any more – because I knew the codes for paragraphs and tabs. See more about Microsoft Word on its site. I used the Mac version which takes a little more digging to find on Microsoft’s site. Can’t imagine why.

Pattern weeks part 6 – not so much

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Previously… in an attempt to get more done in huge week, I've scheduled some important slots. I'll do certain things for certain projects at certain times so that they are done and I know they are done and they are always progressing instead of ever coming to a pause. I call this schedule the pattern for the week and it's named after the term 'pattern budget'. That's the money you've got to spend on each one of many things, like episodes in a TV series. In practice, you shovel that cash around so your first episode can be really big. You just save the money later and it works out. Similarly, my pattern weeks get disrupted by other events: if I'm booked somewhere for a day, the people who booked me get me for the day. I don't go off taking meetings or phoning other people.

Sudden memory: Hays Galleria, London, by the Thames. I'm working on a magazine and every lunch time would go out to a nearby phone box with a pile of pound coins to make as many calls as I could. That would've been early 1990s and I wonder now if that's the last time I used a public phone box. The magazine was a technology one, long gone now, and I was one of the people reviewing the earliest of mobile phones. A brick with a handset. I can picture me standing by the Thames late one gorgeous evening, phoning people because I could.

Anyway.

I've been working away from my office a lot lately and that's disrupted the pattern twice over: I obviously lose the time I'm somewhere else but it also means getting ahead with some things before it, catching up with other things afterwards.

So the pattern has failed a bit since Part 5 when I said it was working. It still is, I think, and my only real grumble is that the chart I made of the pattern is so amateur that it hurts me. And it hurts me often. I replaced my beautiful iMac wallpaper with this horrible thing and it is also on my MacBook. Hate it. But for now and especially while I'm finding it hard to keep up because of disruptions, I'm going to keep it there.

More urgently for me, I think, is sorting out email. I have a follow-up mailbox that I bung in things I need to respond to and sometimes I also forward the mail right into OmniFocus, my To Do manager. Yet still, especially when weeks break apart, I let things go through cracks.

This week I'm using Polyfilla.

The good, bad and dangerous of email signatures

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Automatically putting your contact details at the end an email can be great, handy, daft, silly or even sometimes a little bit dangerous.

You want to know about the dangerous bit, don't you? And I want to tell you. I'm going to be a little circumspect because the person involved could conceivably read this and I don't to either upset her or open the story back up again.

It's like this. I'm a freelance writer, it is handy for me to give you a way to phone or email if you have some work you think I'd enjoy. So a long time ago, back in the 1990s, I used to include my mobile phone in the signature on all my emails. All my emails. That's the point, isn't it? You write this automatic block of text called a signature, you write it once, you never think about it again. I never thought about it again. Until a woman saw it – I'm going to do that anonymous name thing and call her Pentangle. No idea why.

I knew Pentangle but it had been a gigantic number of years since we'd been even in the same city, I believe, so whatever way we found each other online, I was glad and it was fun. Except I sent her a cheery email and it included my phone number as all my emails did.

She went quiet.

And after a few days emailed back saying she'd been in some turmoil about my giving her my number like that. Did I expect her to give me hers? What would her husband say? If you're reading this like it's a joke then I'm doing a bad job: she was serious and it was a big thing for her. I'm ashamed to say I joked it off: it didn't occur to me that she could really be this serious. I tell you, nobody fancies me, it just doesn't happen, I wouldn't notice or understand if it did. But something like it was happening then.

I hadn't met her since those years before, this was all innocuous email stuff and actually to this day I have not met her. But it spiralled off into her consulting her minister for advice about what to do, it went to late night phone calls from her, it went to my being CCd on emails about me that she'd sent to her friends.

It only stopped when she went in to hospital to be treated for some mental health issues. I don't know what, I didn't really dare ask her for fear of exacerbating whatever was happening, and it's now a long time since I heard from her. I often think of her and hope she's okay, but.

So that took longer to tell you than I expected. Sorry about that. Let me skip straight to the happier, sillier, dafter end of things. There is a tremendous spoof of legal email signatures written by the site McSweeney's.

For real examples of how not to do it, advertising guy Ken Segall wrote back in 2012 about the signatures that came on his phone by default – and one that is a lot worse than “Sent from my iPhone” – and he has suggested alternatives.

Yet it genuinely is handy for certain people to have your phone number. You want them to. And you can say that to them in one email but nobody remembers which email you mentioned your number in. So whacking it at the end of them all, could genuinely be useful.

The issue is not the usefulness, it's not the bit about it being at the end of your email, it's the word 'all'. That's where this goes so very badly wrong.

So right now, I have no signature at all. Not one. Not a pixel. I've certainly deleted the “Sent from my iPad” and not just because I was emailing someone who believed I was working for them on the Mac in my office. Instead, most emails I send out get no signature – and all the ones that could use one, do.

I do it through TextExpander from Smile Software. When I'm at my Mac and I'm emailing you, if any part of the back of my head thinks you could use my contact details, I type “;sigw” (without the quote marks) and, wallop, it's all there. An entire signature with contact details and a couple of links. That's my work signature; I intended to do a “;sigp” with my personal signature, but I've never bothered.

It's great on my Mac because even though I type very quickly, that just means I've rattled off “;sigw” at lightspeed and the rest of the text is there within a beat. It's not so good on my iPad and iPhone: there is a TextExpander for iOS but it can't insert itself into Mail in the same way. If I'm that fussed, I will go to the TextExpander app, type “;sigw” and copy-and-paste it into the email but generally I don't tend to be that fussed.

But I am fussed enough, especially on my Mac, that I do this TextExpander lark a lot – and it has paid off as an email to one person gets forward to another and suddenly I'm getting work from strangers.

If you must use email as your To Do list…

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…well, you're going to go spare with confusion and the effort you put into managing it all will be achievable but wasted. I'm all for To Do lists but I want to spend the least time on the list and the most time doing the things I have to do. Email just doesn't cut it – but many people disagree and one group of them has also done something about it. Mindsense has released a Mac version of its iOS app Mail Pilot.

You read your email through it as normal but then mark it as if it is a task. So a previously-accused Email To Do-Er would read a message, see that the sender needed them to do a thing, and then they'd mark it as unread. Now in Mail Pilot, you instead have the option to mark something as Incomplete. Later, when you've finally remembered to do the thing buried deep down in last Tuesday's email – and checked that it only needed you to do one thing, not a dozen – you can mark it as Complete.

I sound like I'm knocking Mindsense and their new software but if I worked this way, I would use Mail Pilot. It has quick keystrokes for marking things up, it can set various reminders for you to alleviate the Last Tuesday Syndrome, it's been working popularly on iOS for some time.

I just think it's Occam's Razor: do you use a stylish-looking, well-made app to try managing your email To Do list or do you stuff email and do this properly in a real To Do task manager?

Mail Pilot is on sale for an intro price of US$9.99

Why and how to lie about your email address

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You've done this: you've gone to a website because you fancied something there and the site required you to register before you get it. So you haver a bit but eventually figure that you want it enough that it's worth handing over your email address.

No more.

If I choose to give Tesco, say, my email address then what I'll do instead is claim that it is tesco@williamgallagher.com. You know how they always send you an email asking you to confirm your address? It works. I get that and I can reply.

Is there a need to sign in to NASA? Then I'd be nasa@williamgallagher.com. You can see a pattern here. And yes, it's because I own my domain name williamgallagher.com and yes, I can write anything. And yes, I have told a site that my address is bollocks@williamgallagher.com.

And yes, if you emailed bollocks@williamgallagher.com I would get it.

Except.

I wouldn't, actually. Anything at all @williamgallagher.com is routed out to my real email until it causes a problem. If I signed up for a shop with something like supermarket@williamgallagher.com and then, what do you know, look at that, my spam rate booms up, I'll look at the address that spam is sent to. If all the viagra adverts are going to supermarket@williamgallagher.com then, flicks a switch, that address is gone. Send anything and everything you like, it will never get through.

And that did happen with wherever it was I registered as bollocks@williamgallagher.com. So I switched that off.

All you need is your own domain name – which is great because it also means you're not tied to @hotmail or @aol or anywhere else – and the ability to fiddle with its email settings. That'll be part of your control panel wherever good domain names are sold.

One thing against all this. I have sometimes registered with a site I was certain I'd never come back to again – and I was wrong. I suppose I should change that registered address to my real one, but I can't even remember what it is because I log in to most things through 1Password or through Safari and they both pop the login details for me.

But come on, it's fun being able to look someone in the eye and say yes, my email address is dippydippygumdrops@williamgallagher.com. Wanna make something of it?

Ask for what you want and ask it now, ask up front

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I do talk about this in my book, The Blank Screen: Productivity for Creative Writers but I’ve just now, this minute, had to put it into use for a new reason. When you want something and you’re emailing somebody to get it, say so right at the top. Line one.

The reason I give in the book is that we’ve all had emails where we’ve wondered what in the hell this person wants. And when they do that very British thing of working up to the point by reminding you who they are, how we met, how, gosh, you said some day you could send me something, maybe, hello, it has an unintended effect. I read all this about that time we met in ‘Nam, how we stole a taxi together in Saigon and wrote Les Mis 2 together and as it goes on, as it gets ever more specific, I can’t help but worry. This is going to be big, I think. This is going to be really serious. This may be trouble.

And then they just ask for a link to the book. (Here, have the UK link and the US one too. It’s no trouble.)

But there is also the fact that saying what you want right at the start is a difficult writing task. Especially today. I had to write to my agent with all sorts of issues. All good, you understand, but just the sheer volume of things to discuss about new projects, things I want him to do, things I should’ve told him I’d already done.

The more I thought about it, the more I could think of other issues I needed to cover. It’s fine to think I should pick one and only email about that, leave the rest to another day but this is a real job and a real email about a real thing. Anything like stripping it down would be a correct writing exercise but not what he or I needed. Too much, too intertwined, too complicated.

So I started with line one. What I want.

There is always something that you want most, there is always something that you want first. So I wrote that down.

And having written it, every single other thing fell into place. It turned out to be what I call a three-biscuit email (it’ll take him those and some tea to work through the things in it) but as a reader today he will fly through the email and know exactly what is going on and exactly what I’m after.

Because I spent so long thinking about the first line, the rest of the email poured out of me in a flash. 

It’s a big deal for me, it’s a complicated subject, but wallop, that email is done and I’m on to the next thing. Specifically I’m on to talking to you. And now I’ll just pop off to get some breakfast. I’m starving and saying all that about biscuits did not improve things.