Three UK launches calls without a mobile cell signal

That quirky underground restaurant. Sitting on the train. Or your friend’s basement flat where you can only get signal if you stick your arm out the window.

On mobile networks, unfortunately there are times when you just can’t seem to get a signal. So we created Three inTouch for our customers – a free app that lets you connect through Wi-Fi even if there’s no mobile signal. Just download and activate.

No signal? No problem with Three inTouch – email, Three (16 October 2014)

All Three users in the UK – wait, that sounds like the company is really unpopular, let me try again. All the doubtlessly millions of people in the UK who use the Three mobile phone company have today been emailed about Three inTouch. This is an iOS and Android app that lets you make phone calls and send texts even when your phone has no signal. At least, when it has no mobile phone signal. It does have to have wifi.

But if you’re in a spot and moreover are in a wifi spot, you will be able to launch the app and get on with calling or texting. Or sexting. I don’t judge. That Three email says it works anywhere in the UK and that the cost of the service is effectively free: a call or text will cost you just whatever it would cost you if you were doing it over a mobile phone signal like 3G or 4G.

Also, when you phone someone this way, it looks and sounds to them like you’re ringing from your normal phone. I’ve made wifi calls before but using Skype; it’s not been the best experience but generally speaking neither is Skype.

If you’re a Three customer, you’ve got or you will soon get the email with details. If you’re not or you’re in a hurry, check out the Three company’s page about it online and go get the free iOS app or free Android app.

End contract prices when your contract ends

You signed up for a contract mobile phone and accepted that it was costing you a bit for the service and a bit for the phone. Mobile phones are very expensive and the cost gets subsidised by the carriers so naturally we have to pay them quite a bit while we’re under contract.

But you don’t stay under contract. After two years, say, the contract is up. Yet people keep paying their regular monthly bill anyway.

I went a bit pale this week when friend-of-the-blog Steve Fitzpatrick pointed it out. Fortunately, I think I have always gone from one subsidised phone to another. But not this time.

This time I am just out of contract but I haven’t bought the new iPhone. So on Steve’s advice, I went back to my carrier and changed my deal. Now that my contract is up, I own my iPhone 5 so for now I’m keeping that and only paying Three for the service.

The difference is huge. I used to pay £42/month and as of this week, that’s down to £18. It’s a slightly better deal in terms of texts and phone minutes but who cares? It’s the all-you-can-eat data that I wanted enough to pay £42 for but I now have for £24 less. Per month. That’s a quarter of a hundred pounds less.

So thank you Steve. And if you’re in this position, go change to a new contract. Specifically a SIM-only contract.

Curiously, two reasons led to the conversation with Steve that got me this saving. One is that there are two iPhones out and they’re big. I need to see them in my hands before I can really decide whether they’re too big for me or not. There are reasons to like the new iPhone beside size but the size could put me off. Consequently I didn’t just pre-order or plan to buy on release day today.

But the second is that I couldn’t really make the numbers work. The price of the phone under a two-year contract is fine but no matter how I sliced it or how I considered switching to other providors, I didn’t like the numbers. All you can eat data is important to me and every deal was coming in at £45 or above.

Now I’ve gone SIM-only and own my iPhone 5, I’m suddenly looking at £18 a month I’m actually paying or anything above £45. That’s a big difference. That’s a big enough difference that I might skip this iPhone.

Incidentally, if I don’t skip it, if I go buy one, I am now committed to my SIM-only deal for £18. I couldn’t get a subsidised iPhone 6 from Three without paying some terminations fees. But I could buy one from Apple and pay over Apple Finance to get a monthly fee. That’d mean paying Apple a bit every month for the phone and Three a bit every month for the service.

It works out at pretty much exactly what I’d have been paying if I had gone straight for having Three subsidise me.

So I’m no worse off with my potential decisions but I am much better off with what I’m actually paying. And I go so pale at the thought I might very well have continued to pay my old monthly cost forever. You know people must do this. You know mobile phone companies would let them.

If that’s you, then, go sort it out and thank Steve.

Really excellent news for 3 UK users

The company’s announced free text and data for UK users travelling around the States. I’ve just come back from California and they’re right: my iPhone usage had to drop like a stone for fear of the bill.

I was once lost in France for ten minutes – er, I didn’t just teleport there and get confused, it was the last ten minutes of a trip – and using Google Maps on my phone tripled my bill for the month.

So I love this news. I’m especially pleased because I’m on 3 but it’s great news all round because you know, you just know that other carriers will follow

Details on Cult of Android here:
http://www.cultofandroid.com/46724/three-u-k-to-give-customers-free-calls-texts-data-while-theyre-in-the-u-s/