Ignore emails that don’t ask you a question

That headline is the entire story. To save yourself time, to save headaches and most of all to save those pointlessly ongoing email conversations, don’t reply unless they ask you something. I don’t know that I’m capable of ignoring email but I learnt that I should try from this interview with a CEO I’d never heard of before.

She’s Kristin Muhlner who runs NewBrand Analytics. Haven’t heard of that either, but.

I love email. I’m probably a rare breed in that regard. I love it because it allows me to work asynchronously and to consume vast amounts of information rapidly across the business. But unless I’m specifically asked a question, I don’t respond. If a CEO responds, everyone thinks they need to respond back, and that kicks up a lot of dust.”

The Many, Many, Many Things You Should Say “No” To At Work – David Zax, Fast Company (1 October 2014)

Read the full piece.

Busy doing nothing – official

It’s possible that you cannot clear any time in your day to do nothing. It’s entirely possible. But Jeff Weiner, CEO of LinkedIn, says he does precisely this and that it is a boon for him.

If you were to see my calendar, you’d probably notice a host of time slots greyed out but with no indication of what’s going on. There is no problem with my Outlook or printer. The grey sections reflect “buffers,” or time periods I’ve purposely kept clear of meetings.

In aggregate, I schedule between 90 minutes and two hours of these buffers every day (broken down into 30- to 90-minute blocks). It’s a system I developed over the last several years in response to a schedule that was becoming so jammed with back-to-back meetings that I had little time left to process what was going on around me or just think.

At first, these buffers felt like indulgences. I could have been using the time to catch up on meetings I had pushed out or said “no” to. But over time I realized not only were these breaks important, they were absolutely necessary in order for me to do my job.

The Importance of Scheduling Nothing – Jeff Weiner, LinkedIn blog (3 April 2013

Read the full piece for the details of why he does this and exactly how it has helped.

Hat tip to the Sydney Morning Herald for mentioning this today.

Write like you’re the CEO

There’s an interview doing the rounds that apparently features John Sculley talking about Steve Jobs and Apple. (Previously on Sculley… Jobs hires him, they’re best pals, then they’re not, Sculley fires Jobs. Now read on.)

I say the interview apparently says this because, on the one hand, I haven’t watched it yet – I thought we could do that together – and on the other because every bleedin’ interview with that man is about exactly that same topic.

What I’m interested in more, from our productivity point of view, is how Sculley attempted to shape his story when he was still in the thick of it. He wrote a book called Odyssey: From Pepsi to Apple which at the time I really enjoyed. Later I said that to someone and they looked at me exactly the way I would now. Because of them, I got the book back off my shelf, opened it up, shut it again.

It’s not a very good book.

But here’s a guy attempting to put his career and its single most notable moment into a shape, a narrative that ultimately showed him in the best light. I don’t care whether he succeeded or whether it was even possible, I do care that we could try the same thing.

Why not? You are CEO of your work, I am of mine, let’s write our autobiographies in such a way that we make sense and most importantly that our successes get better coverage than our failures.

I’m not sure I’m really advocating that we write 100,000-word books about us, I have limits to my ego – says the man with two blogs, a speaking tour and previously a podcast – but that bit with the successes and failures could be big.

I forget things I do that are good. If I pull something off then no matter how hard it was for me, it’s done now so I know it’s easy for everybody else and I undervalue my own effort. But I just went a bit bombastic for a second, wrote about my towering glory and that time only last night when I successfully roasted a chicken at 1am, I could feel good about myself.

Possibly also silly, but.

Here’s that Sculley interview if you’re sitting comfortably.