How to handle email backlog: Select All, Delete, Shudder

When Russell T Davies, with Julie Gardner and more, brought back Doctor Who to television, he automatically got a BBC email address. He just didn’t know about it for years and the story goes that he only found out when BBC IT finally asked him about it. He sat there with someone from IT as they opened the mailbox and of course there were eleventy-billion unread emails.

Davies says he had the IT person delete the lot.

I’m with him there, I think I’d have tried reading them but ultimately he was right and I’d have been wrong. Nonetheless, for my own email inboxes that I actually know about and actually use, I couldn’t do that.

Now Daimler is doing it for us. Specifically, for its employees when they go on holiday. If they want.

The full story is on the Financial Times website where you’ll need to register but, as a non-FT registeree, I found it on The Atlantic which quotes the Times as saying:

The Stuttgart-based car and truckmaker said about 100,000 German employees can now choose to have all their incoming emails automatically deleted when they are on holiday so they do not return to a bulging in-box.

The sender is notified by the “Mail on Holiday” assistant that the email has not been received and is invited to contact a nominated substitute instead. Employees can therefore return from their summer vacation to an empty inbox.
“Our employees should relax on holiday and not read work-related emails,” said Wilfried Porth, board member for human resources. “With ‘Mail on Holiday’ they start back after the holidays with a clean desk. There is no traffic jam in their inbox. That is an emotional relief.”

Auf wiedersehen, post – Daimler staff get break from holiday email – Financial Times (August 2014)

Work like you’re going on holiday

I’m feeling this. Before I went away for my 20th wedding anniversary holiday, you know that I had to work like crazy. You do exactly this before any long break. And then you know that when you get back you’re going to be working like mad to catch up – plus you’ll find it hard to ramp back up to normal working speed.

It’s enough to make you ditch holidays.

But 99U suggests you pretend you’re going on more holidays and says:

The average worker’s backlog is around 30 hours, or roughly three or four days of things that are begging to be finished. How can you power through this nagging heap? Simple: treat it like you’re going on vacation.

Think of all the things that you do before you’re about to go on vacation — you rush to define the priorities, necessities and back-up plans to prepare your clients and/or team for a period of time in which you’ll be “off the grid.” Work like you’re about to go on vacation and you’ll be able to de-clutter and step far away from your projects without worry.

Backlogged? Work Like You’re Going on Vacation – Hamza Khan, 99U (8 August 2014)

I’m not sure I could keep up the pace myself. But Khan’s full piece includes advice about what to do in this faux pre-holiday time and how to manage it without burning out so much that you need a real break.