How to get a refund on the iOS App Store

If you blow a whole 69p on an app that end up not using much, live with it. If it’s a few pounds or dollars, come on: the coffee you drank at lunchtime cost more than that and you ain’t getting the money back from that.

But.

It is possible to buy apps by mistake. It is also possible to be misdirected into buying an app that isn’t what you thought.

So when you do feel the need for a refund, this is how you do it.

1) Go to iTunes on your Mac or PC
2) Go to the Store
3) Sign in and click on Accounts
4) Click on Purchase history
5) All your purchased apps are listed in lines grouping them together by date
6) Click on the arrow next to the one that includes the app you want a refund for
7) You get a detail page for the apps on those dates plus a Report a Problem button. Click.

This is easy to miss. The page with the Report a Problem button changes to a new page that is almost exactly the same: close enough that you can believe it hasn’t changed. But now next to each app on the list, there are the words “Report a Problem”. Click on that.

8) You get to choose one of the common reasons for a refund and there is space for you to write your reason.

Hit Submit and away off it goes to Apple.